Where would you find rules pertaining to the operations of various Company departments?

The operating rules are the primary source for guidelines and protocols governing the operations of different departments within a company like Norfolk Southern. These rules encompass procedures, standards, and operational practices that all employees must follow to ensure consistency, safety, and efficiency in day-to-day operations. Operating rules typically cover a wide range of topics, including communication protocols, operational procedures, and compliance mandates specific to the needs of various departments.

While the employee handbook may provide general information about company policies and expectations, and the safety manual focuses specifically on safety regulations and protocols, neither of these documents offer the comprehensive operational guidance found in the operating rules. Similarly, the training guide serves to instruct employees on specific skills or knowledge required for their roles but does not contain the detailed operational procedures that the operating rules provide. Thus, for information specifically related to the operations of various company departments, operating rules are the appropriate and relevant resource.